A.I.
Elegant
Simple
Customer
These are key elements central to my design principles and do my best to optimize each category. Ever since I could pick up a pencil I have been designing, inventing, drawing, and creating. Now I get to help customers with experiences of ease, cleverness, and simplicity. I love thinking big and connecting UX, Research, Marketing, Product Management and Engineering to operate on a global business scale.
A few more skills
Research Methodologies
Human-Computer Interaction
User Interface Design
Stakeholder Management
Product Development
Interaction Design
Wireframing
Prototyping
Design Documentation
Agile Development
A/B Testing
NLP / NLU
My Design History
Lead Designer
Touching on multiple products including Sales Rep AI Agent. Think of it as ChatGPT for our internal sales team reducing response time to clients. Also collaborating on goal of winning awards for our Developer Portal and were granted an honorable mention in our very first year of submission.
Senior UX Designer
Observing the scale at which Amazon operates at was incredible and solidified the fact I love designing for millions of customers. I learned and grew so much having the privilege of working with world class talent. Here I practiced the art of managing tight deadlines while balancing high expectations.
Senior UX Designer
The healthcare space was calling me as I joined during the COVID pandemic. I didn’t see our users as customers but elevated their status to patients and wanted to serve those in need. Developing the KP chat bot with enhanced AI improved customer satisfaction. Check that project out here.
Senior UX Designer
Working on the software NASA used to land the Curiosity Rover on Mars was a dream I didn’t know I had. Designing software that catered to scientists, mathematicians, physicists, and across the STEM spectrum was an absolute pleasure.
Conversational Designer
Eager to apply newfound skills including some light coding, I was able to use the AI chat system to design for the Spanish speaking demographic. I began to understand how NLP and NLUs are utilized along with the nuances of dialect across a range of customers and created a voice our customer base can relate to.
Senior UX Designer
Bringing the design process I learned in the architecture space and applied to the digital realm. Designing in a 3 dimensional space and dropping into 2 dimensions was a fascinating concept that lit fires in my creative pursuits. My eyes were wide open knowing I could impact millions of people through the use of technologies people interact with on a daily basis.